PENSIONERS & VETERANS

Government-funded hearing care

The provider you choose can make all the difference

It'll be our pleasure to explain your options, help with paperwork, and deliver you the best possible hearing outcomes.

Locations: Ringwood (Eastland) and Healesville. Visiting in Kilmore, Officer South, Vermont, and Warburton

Independently owned. Trusted by pensioners and veterans.

Approved provider of the Hearing Services Program and the Department of Veteran Affairs.

Vinay Kumar - Director of Audiology

PENSIONERS & VETERANS

Government-funded hearing care

We'll explain your options, help with paperwork, and deliver you the best possible hearing outcomes.

Ringwood (Eastland) and Healesville. Visiting in Kilmore, Officer South, Vermont, and Warburton

Independently owned. Trusted by pensioners and veterans.

Approved provider of the Hearing Services Program and the Department of Veteran Affairs.

YOUR BENEFITS

Pensioners and Veteran entitlements

Under Australia's generous Hearing Services Program, pensioners and veterans are entitled to free hearing aids and hearing care services.

Depending on eligibility, the Hearing Services Program may include:

A comprehensive hearing assessment
Government-funded hearing aids
Ongoing reviews and hearing care
Repairs, maintenance, and follow-up support (optional subsidised hearing aid maintenance program)

We can explain what applies to you and help you make the most of your entitlements.

Better hearing helps stay you connected with life

Modern hearing care helps people stay connected, confident, and independent

For many people, hearing loss doesn’t happen all at once. It creeps in quietly. Conversations become harder. Television volume goes up. Social situations take more effort.

What many people don't realise is the impact adopting a hearing solution will have on their lives. Modern hearing aids are:

Small and discreet
Easier to use and maintain
Designed to adapt to different listening environments
Focused on clarity, comfort, and confidence

Better hearing can mean:

Easier conversations with family and friends
Less frustration and listening fatigue
Greater confidence in social situations
Staying engaged and independent at every stage of life

This is not about “getting older”. It’s about making everyday life easier and more enjoyable.

We explain what applies to you and help you make the most of your entitlements.

DVA CARDHOLDERS

DVA Gold Card

If you hold a DVA Gold Card, you're often eligible for more advanced, fully subsidised hearing aid technology and free hearing aid maintenance and parts coverage. This is subject to clinical need and DVA approval. We’ll help you understand what options are available for you.

DVA White Card (Special Conditions)

Covers hearing services only for accepted service-related conditions, including hearing loss where listed.

We’ll help you confirm eligibility.

DVA hearing services for veterans

Gold and White Card holders may access additional hearing services and support

The Department of Veterans’ Affairs (DVA) works alongside Australia’s Hearing Services Program to ensure eligible veterans receive access to high-quality hearing care.

You may be eligible for additional hearing-related services if you hold a DVA Gold Card or White Card (Special Conditions).

Hearing assessments and ongoing care
Hearing aids and support services
Access to related treatments where hearing loss impacts daily life

Eligibility and benefits can vary depending on your DVA card type and individual circumstances.

What matters most is starting in the right place.

At Natural Hearing, we help veterans understand how DVA support connects with the Hearing Services Program, confirm eligibility, and guide the process from the very first appointment.

Starting with Natural Hearing removes that uncertainty. We help you:

Understand which program applies
Navigate the application or referral process
Secure an appointment early
Receive care focused on outcomes, not quotas

YOUR BENEFITS

Pensioners and Veteran entitlements

Under Australia's generous Hearing Services Program, pensioners and veterans are entitled to free hearing aids and hearing care services.

Depending on eligibility, the Hearing Services Programme may include:

A comprehensive hearing assessment
Government-funded hearing aids
Ongoing reviews and hearing care
Repairs, maintenance, and follow-up support (optional subsidised hearing aid maintenance program)

We explain what applies to you and help you make the most of your entitlements.

STAY CONNECTED

Better hearing helps stay you connected with life

Modern hearing care helps people stay connected, confident, and independent

For many people, hearing loss doesn’t happen all at once. It creeps in quietly. Conversations become harder. Television volume goes up. Social situations take more effort.

What many people don't realise is the impact adopting a hearing solution will have in their lives. Modern hearing aids are:

Small and discreet
Easier to use and maintain
Designed to adapt to different listening environments
Focused on clarity, comfort, and confidence

Better hearing can mean:

Easier conversations with family and friends
Less frustration and listening fatigue
Greater confidence in social situations
Staying engaged and independent at every stage of life

This is not about “getting older”. It’s about making everyday life easier and more enjoyable.

We explain what applies to you and help you make the most of your entitlements.

DVA CARDHOLDERS

DVA hearing services for veterans

Gold and White Card holders may access additional hearing services and support

DVA Gold Card

If you hold a DVA Gold Card, you're often eligible for more advanced, fully subsidised hearing aid technology and free hearing aid maintenance and parts coverage. This is subject to clinical need and DVA approval. We’ll help you understand what options are available for you.

DVA White Card (Special Conditions)

Covers hearing services only for accepted service-related conditions, including hearing loss where listed.

We’ll help you confirm eligibility.

The Department of Veterans’ Affairs (DVA) works alongside Australia’s Hearing Services Program to ensure eligible veterans receive access to high-quality hearing care.

You may be eligible for additional hearing-related services if you hold a DVA Gold Card or White Card (Special Conditions).

Hearing assessments and ongoing care
Hearing aids and support services
Access to related treatments where hearing loss impacts daily life

Eligibility and benefits can vary depending on your DVA card type and individual circumstances.

What matters most is starting in the right place.

At Natural Hearing, we help veterans understand how DVA support connects with the Hearing Services Program, confirm eligibility, and guide the process from the very first appointment.

Starting with Natural Hearing removes that uncertainty. We help you:

Understand which program applies
Navigate the application or referral process
Secure an appointment early
Receive care focused on outcomes, not quotas

WHY NATURAL HEARING?

Where you start can shape your outcomes

Independent care focused on long-term hearing health.

The Hearing Services Program is generous, but how it is delivered makes all the difference.

Natural Hearing is independently owned. We are not locked in one manufacturer or approach. This allows us to look at your hearing holistically, including ear health, tinnitus, balance, and communication needs, before recommending any solution.

We focus on outcomes, not sales targets.

More Choice.

Better Fit.

We'll find the best solution for YOU, from all leading manufacturers.

No two hearing losses are the same.

Natural Hearing provides access to hearing aids from all leading manufacturers, including discreet, rechargeable, and high-performance options. Independence allows us to recommend and fit hearing aids that work best for you, rather than what we are told to sell by corporate management.

Extra Benefits for Pensioners & Veterans

Value you can use right now

Government funding covers essential hearing care. At Natural Hearing, pensioners and veterans receive additional value designed to improve everyday hearing and comfort.

Free* Earwax Removal

Blocked ears can significantly affect hearing clarity and hearing aid performance. Eligible pensioners and veterans receive earwax removal at no cost when receiving their care with us. Learn more here.

Special Hearing Aid Offers

We regularly provide access to advanced hearing aid technology at reduced prices for pensioners, including discreet and rechargeable options. Because we work with all leading brands, we match technology to your needs, not sales targets. Learn more here.

Ask About Current Offers

WHY NATURAL HEARING?

Where you start will shape your outcomes

Independent care focused on long-term hearing health.

The Hearing Services Program is generous, but how it is delivered makes all the difference.

Natural Hearing is independently owned. We are not restricted to a single manufacturer or approach. This allows us to look at your hearing holistically, including ear health, tinnitus, balance, and communication needs, before recommending any solution.

We focus on outcomes, not sales targets.

More Choice. Better Fit.

We'll find the best solution for YOU, from all leading manufacturers.

No two hearing losses are the same.

Natural Hearing provides access to hearing aids from all leading manufacturers, including discreet, rechargeable, and high-performance options. Independence allows us to recommend and fit hearing aids that work best for you, rather than what we are told to sell by corporate management.

Extra Benefits for Pensioners & Veterans

Value you can use right now

Government funding covers essential hearing care. At Natural Hearing, pensioners and veterans receive additional value designed to improve everyday hearing and comfort.

Free* Earwax Removal

Blocked ears can significantly affect hearing clarity and hearing aid performance. Eligible pensioners and veterans receive earwax removal at no cost when receiving their care with us. Learn more here.

Special Hearing Aid Offers

We regularly provide access to advanced hearing aid technology at reduced prices for pensioners, including discreet and rechargeable options. Because we work with all leading brands, we match technology to your needs, not sales targets. Learn more here.

GETTING STARTED

We're here to help, every step of the way

Our team will help you understand the program, manage the process, and secure the hearing care services and hearing aids that you're entitled to.

Vinay, an experienced audiologist with decades of clinical experience and consistently high patient ratings, leads Natural Hearing.

From your first conversation, our role is to make this process easy. We take the time to explain your hearing results, outline your options under the Hearing Services Program, and help with the application process so you aren’t left navigating it alone.

Starting with Natural Hearing means:

Clear advice before you apply
Help with paperwork and next steps
An appointment secured early
Care that’s tailored to you, not rushed or standardised

Our focus is simple: achieving the best hearing outcome for you, with support at every stage.

>> Click here to get help with your application.

We're here to help with your application.

GETTING STARTED

We're here to help, every step of the way

Our team will help you understand the program, manage the process, and secure the hearing care services and hearing aids that you're entitled to.

Vinay, an experienced audiologist with decades of clinical experience and consistently high patient ratings, leads Natural Hearing.

From your first conversation, our role is to make this process easy. We take the time to explain your hearing results, outline your options under the Hearing Services Programme, and help with the application process so you aren’t left navigating it alone.

Starting with Natural Hearing means: